We are Five Palms - A FULL-SERVICE DIGITAL AGENCY HEADQUARTERED IN CHARLESTON
We are…
Innovators, Individuals, Free-Thinkers, Collaborators, Technologists, Creatives, Partners, Believers, Talented, Passionate, Productive, Original.
We are built on the belief that businesses should not have to piece together agencies and/or individuals claiming to specialize in one area of digital to reach their digital goals. A singular sustainable vision cannot be reached when you hire individuals working in isolation. We have created a robust set of offerings that will take products and ideas from concept to execution and allow our clients to do what they do best - run their business successfully.
OUR PROCESS
We’re a results-driven Ads agency driven by performance and ROI. Our battle-tested gameplan is core to ensuring success. We work with e-commerce brands that have proven product market viability and are prepared for massive growth
We let entrepreneurs focus on their zone of genius by taking the whole process off their hands. We’ll establish your targeting, put together your ad creative and then monitor and test it all until we crack the results you’re after.
1) Brand Awareness
Most people don’t buy at awareness level, it’s our job to spark curiosity by educating them about an existing solution to a problem them may be facing.
2) Nurture the Relationship
Once we've narrowed down and found your ideal customer, we use behavioural data to build your reputation, nurture those people and ultimately getting them closer to the 'YES'.
3) Conversion
We've got them in your crosshairs, now it's time to deliver. This is when the majority of the people are warmed up and sales start flowing into your business.
4) Loyalty & Retention
This is where most agencies (and brands) drop the ball - leaving huge money on the table and leaving newly converted customers out in the cold when they are feeling the warmest towards you brand. Our goal is to up-sell, cross-sell, show them related content and get them coming back for more...and more!